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FAQ

THE MOST COMMON QUESTIONS

  • How long does it take for my parcel to be delivered?
    Delivery or Shipping takes 3 - 5 workings days
  • Can I request a specific bag that is not sold by Bags by Oliphant
    Yes you can, but we do not guarantee that we will find that particular bag.
  • How do I receive my parcel?
    Please type in your nearest Pep store address as we use Paxi for deliveries hence why delivery fee is so cheap
  • How do I know Bags By Oliphant is legit?
    Bags by Oliphant has a policy which protects both the customer and the vendor. We only accept payments made through the company's bank account so a customer's payment is traceable.
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