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FAQ
THE MOST COMMON QUESTIONS
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How long does it take for my parcel to be delivered?Delivery or Shipping takes 3 - 5 workings days
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Can I request a specific bag that is not sold by Bags by OliphantYes you can, but we do not guarantee that we will find that particular bag.
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How do I receive my parcel?Please type in your nearest Pep store address as we use Paxi for deliveries hence why delivery fee is so cheap
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How do I know Bags By Oliphant is legit?Bags by Oliphant has a policy which protects both the customer and the vendor. We only accept payments made through the company's bank account so a customer's payment is traceable.
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